The hardest thing about adopting an enterprise collaboration platform can be adoption itself – getting employees to actually start up the new software and then turn to it whenever they need to communicate.
Putting the software inside something that workers already use is one way to drive adoption and also make the communication tools more valuable. Cisco Systems knows this, and on Thursday the company announced a strategic alliance with Salesforce, its second big partnership in that direction after its headline-grabbing Apple iOS integration.
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